How does RQ create audit trails for regulatory compliance?
Every action in RQ is automatically logged with timestamps, user details, and full activity history.
How does RQ create audit trails for regulatory compliance?
Category: ICAEW & RQ
RQ creates comprehensive audit trails designed to meet regulatory requirements including those in the ICAEW DPB Handbook. Every referral in RQ records: - **Creation details** – Who created the referral, when, and from which client record - **Partner selection** – Which referral partner was chosen and why - **Client consent** – Evidence of when and how client consent was obtained - **Approval workflow** – Full history of who approved the referral and any conditions - **Communications** – Log of all communications sent between parties - **Status changes** – Complete history of referral progression through your workflow - **Outcome tracking** – Final disposition and any fees received This detailed trail can be exported for regulatory inspections or internal compliance reviews.